Privacy Policy

Last update Jun 23, 2025

At Pivot Dept., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, and payment details when you make a purchase or contact us.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

  • Cookies: Small data files that help us analyze site performance and enhance your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders, payments, and deliver products.

  • To communicate with you, including updates, order confirmations, and customer support.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations or protect our rights.

3. Sharing Your Information

We will never sell your personal data. However, we may share it with trusted third parties:

  • Service Providers: Payment processors, shipping partners, and IT support companies that help us operate our business.

  • Legal Compliance: If required by law, we may disclose your information to authorities or legal entities.

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, track website performance, and gather analytics. You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications at any time.

  • Request information about how we process your data.

To exercise your rights, contact us at the email address below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Pivot Dept.
Rua das Artes 28, 1200-289 Lisbon, Portugal
Email: support@pivotdept.com

At Pivot Dept., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, and payment details when you make a purchase or contact us.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

  • Cookies: Small data files that help us analyze site performance and enhance your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders, payments, and deliver products.

  • To communicate with you, including updates, order confirmations, and customer support.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations or protect our rights.

3. Sharing Your Information

We will never sell your personal data. However, we may share it with trusted third parties:

  • Service Providers: Payment processors, shipping partners, and IT support companies that help us operate our business.

  • Legal Compliance: If required by law, we may disclose your information to authorities or legal entities.

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, track website performance, and gather analytics. You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications at any time.

  • Request information about how we process your data.

To exercise your rights, contact us at the email address below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Pivot Dept.
Rua das Artes 28, 1200-289 Lisbon, Portugal
Email: support@pivotdept.com

At Pivot Dept., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, and payment details when you make a purchase or contact us.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

  • Cookies: Small data files that help us analyze site performance and enhance your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders, payments, and deliver products.

  • To communicate with you, including updates, order confirmations, and customer support.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations or protect our rights.

3. Sharing Your Information

We will never sell your personal data. However, we may share it with trusted third parties:

  • Service Providers: Payment processors, shipping partners, and IT support companies that help us operate our business.

  • Legal Compliance: If required by law, we may disclose your information to authorities or legal entities.

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, track website performance, and gather analytics. You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications at any time.

  • Request information about how we process your data.

To exercise your rights, contact us at the email address below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Pivot Dept.
Rua das Artes 28, 1200-289 Lisbon, Portugal
Email: support@pivotdept.com

  • Shipping worldwide

  • Open 24/7

  • Shipping worldwide

  • Open 24/7

  • Shipping worldwide

  • Open 24/7

Shipping

Please allow us up to 2 business days to process your order. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.

Return Policy

All sales are final, and we do not accept returns or exchanges. However, if you experience any issues with your order, please feel free to contact us. We’ll do our best to assist you and resolve any concerns.

Intellectual Property

All designs, images, and content on this website are not exclusive property. Unauthorized use, reproduction, or distribution is prohibited. For permission or inquiries, please contact us.

Payment Processing

We use Stripe, a trusted and secure payment platform, to process all transactions. Your payment details are encrypted and handled securely through Stripe’s PCI-compliant systems. We do not store or have access to your full payment information.

Terms & Conditions

By using this website, you agree to our Terms and Conditions of Use. These terms may be updated periodically, so we encourage you to review them regularly. We do not guarantee the accuracy, completeness, or currentness of the information on this site, including product pricing and availability.

Privacy Policy

We do not collect any personal data automatically. The only data we receive is what you voluntarily provide through forms on this website. This information is used solely for the purpose it was submitted and is not shared with third parties.

Curated products meet good vibes. Shop smart, live better, stay curious.

All rights are not registered.

Shipping

Please allow us up to 2 business days to process your order. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.

Return Policy

All sales are final, and we do not accept returns or exchanges. However, if you experience any issues with your order, please feel free to contact us. We’ll do our best to assist you and resolve any concerns.

Intellectual Property

All designs, images, and content on this website are not exclusive property. Unauthorized use, reproduction, or distribution is prohibited. For permission or inquiries, please contact us.

Payment Processing

We use Stripe, a trusted and secure payment platform, to process all transactions. Your payment details are encrypted and handled securely through Stripe’s PCI-compliant systems. We do not store or have access to your full payment information.

Terms & Conditions

By using this website, you agree to our Terms and Conditions of Use. These terms may be updated periodically, so we encourage you to review them regularly. We do not guarantee the accuracy, completeness, or currentness of the information on this site, including product pricing and availability.

Privacy Policy

We do not collect any personal data automatically. The only data we receive is what you voluntarily provide through forms on this website. This information is used solely for the purpose it was submitted and is not shared with third parties.

Curated products meet good vibes. Shop smart, live better, stay curious.

All rights are not registered.

Shipping

Please allow us up to 2 business days to process your order. Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.

Return Policy

All sales are final, and we do not accept returns or exchanges. However, if you experience any issues with your order, please feel free to contact us. We’ll do our best to assist you and resolve any concerns.

Intellectual Property

All designs, images, and content on this website are not exclusive property. Unauthorized use, reproduction, or distribution is prohibited. For permission or inquiries, please contact us.

Payment Processing

We use Stripe, a trusted and secure payment platform, to process all transactions. Your payment details are encrypted and handled securely through Stripe’s PCI-compliant systems. We do not store or have access to your full payment information.

Terms & Conditions

By using this website, you agree to our Terms and Conditions of Use. These terms may be updated periodically, so we encourage you to review them regularly. We do not guarantee the accuracy, completeness, or currentness of the information on this site, including product pricing and availability.

Privacy Policy

We do not collect any personal data automatically. The only data we receive is what you voluntarily provide through forms on this website. This information is used solely for the purpose it was submitted and is not shared with third parties.

Curated products meet good vibes. Shop smart, live better, stay curious.

All rights are not registered.